Employment Partner, Norton Rose
I have known Charles for over 15 years. He instructed my firm on employment law related matters and therefore we worked together on many projects. Charles is one of the best communicators I know and has an inherent ability to make people feel at ease. He is very good at dealing with people in difficult situations and helping them assess their options. I have been in many situations where Charles has saved the business time, money and aggravation by skillfully dealing with very difficult employee situations.
Joint Managing Director-Blink Intermediary Solutions (part of Iris Insurance Brokers Ltd)
Former Chief Operations Officer, Director, HSBC Insurance Brokers
I have known Charles for over 35 years, both professionally and personally. He is deeply knowledgeable in his chosen skill sets, a first class communicator and delightful person to boot, I applaud his desire to share with and coach others.
He has a well-honed skill. He knows how to listen! After a conversation with Charles, you know you’ve been heard and you know your concerns are just as important to Charles as they are to you. He will encourage you, challenge you, and hold you accountable–all with a smile on his face.
I wholeheartedly recommend Charles as a coach. With him by your side, you will be able to transform your life with renewed energy and support.
Former Chief Executive, Diabetes UK
When I was thinking about a career change it was Charles I sought out to check I really meant it. It was not a case of asking. I wanted to talk to someone who would listen and understand me. I was confident I could have a good conversation with Charles. That is exactly what happened. At the end I felt encouraged and unburdened. That is the great thing about Charles - no judgmental comments or management speak or front. Lots of empathy and interest in me as a person.
Director, Bitesize Learning Ltd
If you have the opportunity to work with Charles, I would strongly recommend that you grab it with both hands.
I have worked with Charles in his role as Head of HR for HSBC Insurance Brokers for a number of years. There has not been a single occasion when he has deviated from his almost unique approach of combining a genuine interest in individuals, a commitment to behaving honourably with a focus on achieving a practical outcome.
This underpinned, by his willingness to go to extraordinary lengths to support an individual, without the slightest trace of self-interest, make him a very untypical City professional! This should in no way give the impression that Charles is a soft touch: he has influenced more than a generation of driven, commercially focused, profit-motivated insurance brokers in one of the world's largest financial services companies.